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Privacy Policy

Welcome to Ant Cleaning where we believe that a clean space is a happy space.

Privacy Policy – Ant Pro

Effective Date: November 8, 2024

Ant Pro values your privacy. This Privacy Policy explains how we collect, use, share, and protect your information when you use our website or services. By using our platform, you consent to this Privacy Policy.

1. Information We Collect

We may collect:

  • Personal Information: Such as your name, email, phone number, and address, provided during booking or contact.
  • Billing Information: Payment details are processed securely by third-party payment processors; we do not store full credit card information.
  • Service Details: Information about your property for services requested.
  • Technical Data: Such as IP address, browser type, and device information, collected to improve our website experience.

2. How We Use Your Information

We use your information to:

  • Process and manage service requests.
  • Communicate with you regarding appointments and services.
  • Enhance our website and services.
  • Send marketing communications, with the option to opt-out at any time.

3. Sharing of Information

We only share your information:

  • With trusted third-party providers for payment processing, customer support, and service delivery.
  • If required by law or to protect the rights of Ant Pro, our customers, or others.

4. Data Security

We implement industry-standard security measures to protect your information. However, no method is entirely secure, and we cannot guarantee absolute security.

5. Cookies

Our website uses cookies to improve your experience. You may disable cookies in your browser settings, though it may affect site functionality.

6. Changes to This Policy

We may update this Privacy Policy periodically. Continued use of our platform after changes indicates acceptance of the revised policy.

7. Contact Us

For questions or concerns about this Privacy Policy, please reach out to us via our website.

1. Acceptance of Terms

By using Ant Pro’s services, you agree to abide by these Terms of Service. Please read them carefully before using our platform.

2. Services Provided

Ant Pro offers professional cleaning services as described on our website. Service availability is subject to location and scheduling.

3. User Responsibilities

Users agree to provide accurate information during booking, ensure safe access to the property, and adhere to appointment times. Rescheduling or cancellations must be made at least 24 hours in advance. Additional fees may apply for late changes or cancellations.

4. Pricing and Payments

Service fees are displayed during booking. Payments are due upon service completion unless prearranged. All prices are subject to change without notice.

5. Liability and Limitations

Ant Pro is not responsible for any damages beyond those directly caused by our services, provided they fall within reasonable scope and are reported within 24 hours. Ant Pro does not guarantee the removal of all stains or marks.

6. User Privacy

User information is handled in accordance with our Privacy Policy. We are committed to protecting your data.

7. Modifications to Terms

Ant Pro reserves the right to update these Terms at any time. Continued use of our services implies acceptance of the updated Terms.

8. Contact

For any questions or concerns, please contact us via our website.