Category: AI News

Proactive Customer Service: Definition, Examples and Strategies When companies “digitize” customer experience, they integrate state-of-the-art technologies into all elements of the customer journey map. This could mean bringing new channels like social media and web chat to marketing, sales, and customer service. They ensure companies ChatGPT can access machine-learning-powered solutions to review customer data and…

Oneworld Launches AI-Powered Travel Agent for Easier Round-the-World Bookings This practical application highlights potential uses for AI technology in the travel sector. However, Tarai, who said WiT Japan & North Asia was the first industry-specific conference he had attended, noted that travel faced specific challenges related to data fragmentation and silos, similar to what is…

Maestro PMS Unveils Hotel Technology Roadmap Featuring AI Chatbots, Booking Engine and Embedded Payments Partnering with a dedicated development team can help you get exact time and cost estimates based on your custom preferences. AI in predictive maintenance can help in forecasting potential issues before they occur by analyzing data from hotel equipment and infrastructure.…

Customer Experience Design: Tips & Examples 2024 You can customize its chatbot with additional training from your conversation history, website, and other content or knowledge bases. It can also quickly learn your brand’s voice and tone, offering more customer engagement than traditional, non-AI chatbots. The makers of the AI-powered writing platform Writesonic designed Botsonic, a…

Google unveils AI chatbot ‘Bard’ its answer to ChatGPT Subramanya did, however, acknowledge that there are instances where the model may not provide accurate responses when faced with complex questions. When you enter a prompt in the Chatbot Arena, two anonymous models give their responses. You can also experiment with side-by-side comparisons of different models…